Terms and Conditions

Placing your Order

  • Orders are accepted online.
  • Please choose your products with care, as incorrect product choice is the buyer's responsibility.
  • Opened or used products cannot be returned for credit or replacement due to health regulations.
  • Goods must be paid for before dispatch.
  • Goods ordered will be dispatched the next business day after payment has been received.
  • Please allow 7-10 working days for delivery of your order within the UK.
  • International deliveries will be given estimated times upon receipt of payment.

Payment Options

  • Reparexshop.co.uk requires payment before orders are dispatched. We accept payment by the following:
    • PayPal – International
    • Credit card payment provided by Cardinity
  • All prices are quoted in GBP and include value-added tax (VAT).

Delivery / Shipping

  • DHL Express - GBP 18.00 per order
  • GLS/Parcel force - GBP 7.80 per order

 

  • Reparexshop.co.uk reserves the right to provide the safest and most economical delivery method, depending on location, order size and parcel content.
  • *Delivery times are subject to change, the buyer will be notified by e-mail.

Money-back guarantee

  • If you believe that the product has not worked despite being used regularly and according to the leaflet instructions, write us an e-mail requesting a refund.
  • Only one Reparex product is refundable in the Money Back Guarantee per order.
  • Only Reparex costs will be refunded excluding postage costs.
  • A claim for a refund is accepted up to 30 days after buying a Reparex product.

Return policy

  • Reparexshop.co.uk accepts returns for credit or replacement within 30 days of purchase as per the following terms:

    • Due to health regulations, Reparexshop.co.uk is not under any duty to accept products returned by the buyer, if the product is opened or used.
    • Products can only be exchanged or credited after the buyer has contacted Reparexshop.co.uk and obtained authorisation. The cost of postage for any return is to be paid by the buyer and is non-refundable.

Quality assurance

  • All of our products are sourced from reputable suppliers and are labelled and packaged in accordance with EU regulations.
  • Reparex.co.uk uses strict procedures when packaging, ensuring the buyer receives the correct items ordered in perfectly sealed packaging. Every care is taken to ensure buyers receive their order, promptly and in perfect condition.
  • Please contact us if you require any further information with regards to the products sold on Reparexshop.co.uk.